Shipping & Returns

SHIPPING WITHIN CANADA :
We offer FREE Shipping on all orders of $150 or more (before taxes).
For all other orders we offer a flat rate shipping cost of $8
All orders will be shipped within 1- 2 business days and will arrive within 5 days from shipment.You will receive an email with a tracking number when your order is fulfilled. Please allow up to 24 hours for the tracking number to show movement. 
 
SHIPPING TO THE UNITED STATES :
We offer FREE Shipping on all orders of $150 or more ( before taxes).
For all other orders, we offer a flat rate shipping cost of $10
All orders will be shipped within 1 business day and will arrive within 5 -8 days from shipment.You will receive an email when your order is fulfilled.
ORDER CONFIRMATION: 
Once you place an order, a confirmation email will be sent to you via the email you provided.

It will include the following:

The piece(s) you bought
Style name + number
Billing + shipping address
Receipt

SHIPMENT EMAIL AND TRACKING

Once your order has been shipped, you will receive an email with your Canada Post tracking number. 

  
RETURN POLICY:
We want you to LOVE your purchase!
 
If you are not happy with your purchase 
you can return the item(s) for a refund or credit within 21 days of the ship date.
Returned items must be:
- Unworn and in new condition
- In their original packaging
- Sale items are FINAL SALE
- All refunds will be applied to the original form of payment, excluding shipping costs.
- Once your refund has been issued, you will be notified via the email we have on file. Please note that your banking institution may require additional days to process the refund.
Click the Contact us link or e-mail us at shopinnermuse@gmail.com and we will walk you through the process! 
Your satisfaction and customer experience is our number one priority!

Search our store